Creating the Data Economy


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AI researcher and entrepreneur Trent McConaghy discusses how blockchain will unlock the value of data by bridging the gap between the AI haves and have-nots and, in turn, helping to create the data economy.

The views expressed on this podcast are those of its hosts, guests, and callers, and not those of Harvard Business Review.

A Look into Microsoft’s Data-Driven Approach to Improving Sales


This post is by Sanaz Namdar from HBR.org


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Companies are beginning to utilize their employees’ behavioral data — generally known as people analytics — to better understand and improve their sales operations, with strong results. Microsoft, where we work, is no exception, and B2B sales is one of the areas where we are seeing the most value. Our findings, and the ways we came to them, can be useful to other sales organizations looking to make internal changes of this type or optimize how their salespeople relate to customers.

In mid-2017, we executed a major redesign of our sales organization in response to what our customers needed from us, and to better align our selling approach with cloud services sales model (in this model, customers pay based on usage versus a traditional fixed licensing deal). We knew we needed a fast and effective transition to the new model without dropping the ball with our customers, but

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Stopping Data Breaches Will Require Help from Governments


This post is by Samir C. Jain and Lisa M. Ropple from HBR.org


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Not a month goes by without a major corporation suffering a cyber attack.  Often state-sponsored, these breaches are insidious, difficult to detect, and may implicate personal information relating to millions of individuals. Clearly, the current approaches to safeguarding sensitive data are insufficient. We need to reorient expectations for the role of the private sector in cybersecurity.  As the risk of cyberattacks has become better appreciated, we see an increasingly punitive focus on holding corporate America solely responsible.

Multiple, overlapping laws at the national and state level require companies to have “reasonable” security, a concept that is largely undefined and elusive, especially given that threats and available defensive measures constantly evolve. And regulatory enforcement actions and lawsuits in the wake of cyberattacks declare any exploited security vulnerability to be de facto “unreasonable,” without a meaningful assessment of the company’s overall security program or acknowledgement

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Using AI to Improve Electronic Health Records


This post is by Thomas H. Davenport from HBR.org


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Electronic health record systems for large, integrated healthcare delivery networks today are often viewed as monolithic, inflexible, difficult to use and costly to configure. They are almost always obtained from commercial vendors and require considerable time, money, and consulting assistance to implement, support and optimize.

The most popular systems are often built around older underlying technologies, and it often shows in their ease of use. Many healthcare providers (including the surgeon and author Atul Gawande) find these systems complex and difficult to navigate, and it is rare that the EHR system is a good fit with their preferred care delivery processes.

As delivery networks grow and deploy broad enterprise EHR platforms, the challenge of making them help rather than hinder clinicians is increasing. Clinicians’ knowledge extends far beyond their clinical domain — care procedure knowledge, patient context knowledge, administrative process knowledge — and it’s rare that EHRs

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Closing Up Shop Due To High Fees


This post is by Jeff Carter from Points and Figures


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Yesterday, legendary market maker Blair Hull announced publicly he was hanging it up.  Hull was a tremendous trader. One of the originals at the CBOE.  If you watch this documentary on the Crash of 1987, they give the credit for stopping the fall in the market directly to Hull.  He walked into the Maxi pit at the CBOT and started buying.  I remember that day well.

I make the distinction that he was a market maker.  A lot of people call themselves “traders” when in fact they are merely brokers.  Market makers take risk and actually make a two sided buy or sell market.  There is a huge chasm between them and “traders” or “brokers”.  Most people in the markets are brokers.

I didn’t know Blair personally.  I was a CME guy and it was rare for guys from exchange to exchange to mix back in the day.  We were Continue reading “Closing Up Shop Due To High Fees”