Category: Social platforms
This post is by RIchard Culatta from HBR.org Three strategies to support users’ digital wellbeing.
This post is by Michael D. Smith from HBR.org The internet has changed a lot since the Communications Decency Act was passed in 1996.
This post is by Zhe Zhang from HBR.org A good nickname is a gift. Don’t squander it.
This post is by Gillian Tett from HBR.org The internet runs on trading personal data for free services — and we can’t figure out if it’s a fair trade until we acknowledge that.
This post is by Bob Suh from HBR.org Reinforcement learning can lead you places you don’t want to go.
This post is by Richard Millington from HBR.org Hosting a forum for customers to help each other can significantly reduce support requests — and save companies heaps of money.
This post is by Alireza Golmohammadi from HBR.org Research suggests it’s best to direct people to a private communication channel.
This post is by Sara Wilson from HBR.org Which platforms are young people building relationships and communities on? (Hint: It’s not traditional social media.)
This post is by HBR.org from HBR.org Social networks are polarizing communities and spreading lies. Can we engineer a healthier online ecosystem?
This post is by HBR.org from HBR.org Youngme, Mihir, and Felix discuss the companies they’re keeping an eye on.