Customer-Centricity Doesn’t Need a New Model. It Needs a New Mindset. – SPONSOR CONTENT FROM ROCHE April 1, 2021April 1, 2021 by HBR.orgThis post is by HBR.org from HBR.orgSponsor content from Roche. Post navigationThe Wrong Kind of SplashHoller raises $36M to power ‘conversational media’ in your favorite apps